1. How can I find out if you can help me and is there a charge to find out?

You can fill out and send me the form on my Contact page.That will allow me to determine if I can help you. There is no charge for this preliminary communication.

Based on the information you provide, I can determine how much time it will take to provide the services you request and tell you what the charges that will be. You can then decide if you want to go forward.


2. Are charges for your medical advocacy services covered by health insurance?

At the present time, health insurers do not cover medical advocacy expenses. If you happen to have a health savings account, you should check to see if it covers such expenses.


3. Do you provide second opinions?

No, but I can provide you with information to help you understand the options you have and I can help you obtain a formal second opinion from a physician well-qualified to evaluate your condition.


4. Is it necessary to meet in person or can communications be conducted entirely by telephone and email or regular mail?

In many cases, I do not meet in person with patients because they do not live in the Dallas-Fort Worth area or there is no need to meet in person. The information and guidance that most patients are looking for can be communicated by telephone and in documents or medical literature sent by email, fax or regular mail.


5. Can you help me arrange to obtain the medical records you need to see?

Yes. I will identify the records I need to review and provide you with a form to request that they be sent to me. In most cases, I will ask you to request select records.